Live data from Healthscope

Live VIC Private Emergency Department Wait Times

Live wait times for Melbourne's Healthscope private emergency departments — Knox Private, John Fawkner Private, and Holmesglen Private — sourced from HealthscopeAssist and refreshed throughout the day. Victoria's public hospitals do not publish live ED wait times.

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Always call 000 for life-threatening emergencies. Please do not avoid seeking care or treatment based on wait times.

These are private emergency departments. An out-of-pocket facility fee usually applies on arrival and is not fully covered by Medicare or most private health insurance. Check the fee with the hospital before attending.

Frequently Asked Questions

Common questions about VIC private emergency department wait times

Which VIC hospitals report live ED wait times?

Knox Private Hospital, John Fawkner Private Hospital, and Holmesglen Private Hospital — the Healthscope private hospital emergency departments in Melbourne that publish live wait data. Victoria's public hospitals do not currently publish live ED wait times; if a public feed becomes available, it will be added.

Do Melbourne's private emergency departments charge a fee?

Yes. Private emergency departments charge an out-of-pocket facility fee on arrival, and Medicare does not fully cover it. Most private health insurance policies also exclude ED facility fees. The fee varies by hospital, so check directly with the hospital before attending.

What do Low, Moderate, and High demand mean for VIC private EDs?

Healthscope publishes a qualitative demand indicator for each emergency department. 'Low demand' means the ED is quiet and waits are short. 'Moderate' indicates typical activity. 'High demand' signals the ED is under pressure and waits will be longer. These are set by Healthscope based on current patient volumes.

What are ATS triage categories in VIC ED wait data?

The Australasian Triage Scale (ATS) sorts emergency patients into five categories by clinical urgency. Category 1 (resuscitation) is seen immediately, category 2 (emergency) within 10 minutes, category 3 (urgent) within 30 minutes, category 4 (semi-urgent) within 60 minutes, and category 5 (non-urgent) within 120 minutes. Healthscope publishes patients waiting and estimated waits per category, shown on each hospital's detail page.

What is the average wait time at VIC private EDs?

The average wait time shown is a weighted estimate (in minutes) of how long patients are currently waiting to be seen, published by Healthscope. It reflects the ED's current state, not a historical average, and your actual wait depends on your triage category.

How often are VIC ED wait times updated?

VIC private emergency department wait times shown on Doccy refresh every 15 minutes; the underlying Healthscope feed updates periodically throughout the day. For the most current data, visit HealthscopeAssist directly.

Should I use VIC ED wait times to decide whether to seek emergency care?

No. Always call 000 for life-threatening emergencies. Wait time data is for general awareness only and should not be used to decide whether to seek emergency care.

Why might my actual wait at a VIC emergency department differ?

The average wait time is an estimate across all patients currently waiting at that hospital. Your actual wait depends on your triage category, the complexity of cases ahead of you, staffing levels, and time of day. Higher-priority patients are always seen first under the Australasian Triage Scale.

Alternative services

Call 1800 022 222 day or night for free health information and advice. A nurse will answer your call and connect you with the right care.

Poisons Centre

Call 13 11 26 anytime (24 hours 7 days a week) for poisoning and envenoming information.

Pharmacist

Your local pharmacist can also advise on many non-serious conditions.

For non-urgent conditions like medical certificates, prescriptions, and referrals - see an AHPRA-registered doctor online from $12.90.

Always call 000 for life-threatening emergencies.