General Consultation
Comprehensive online medical consultation with Australian doctors
- Comprehensive Medical Consultation
- Prescriptions When Clinically Appropriate
- Specialist Referrals Available
- Medical Certificates Included
- Australian AHPRA-Registered Doctors
- 24/7 Availability
What's Included
- Comprehensive Medical Consultation
- Prescriptions When Clinically Appropriate
- Specialist Referrals Available
- Medical Certificates Included
- Australian AHPRA-Registered Doctors
- 24/7 Availability
How It Works
Get the healthcare you need in three simple steps
Complete Questionnaire
Complete a brief medical questionnaire about your health concerns. Available 24/7.
Talk With Doctor Online
Speak with an Australian AHPRA-registered doctor via secure chat. Consults typically take 15-30 minutes.
Receive Care & Documents
Get medical advice, prescriptions, referrals, or medical certificates as needed.
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Frequently Asked Questions
Everything you need to know about online general consultations
What is a general consultation?
A general consultation is a comprehensive online medical consultation with an Australian AHPRA-registered doctor. Talk with doctors online about any health concerns, get medical advice, prescriptions when appropriate, referrals, or medical certificates. Available 24/7 for $32.00 per consultation.
What can I discuss in a general consultation?
You can discuss a wide range of health concerns in a general consultation. Talk with Australian doctors online about acute illnesses, chronic conditions, mental health, medication reviews, preventive health, or any other medical questions. Our doctors can provide advice, prescribe medications when appropriate, issue referrals, or provide medical certificates.
Can I get prescriptions from a general consultation?
Yes, if clinically appropriate, Australian AHPRA-registered doctors can prescribe medications during general consultations. Talk with doctors online who will assess your condition and medical history. Prescriptions can be sent directly to your preferred pharmacy. Certain controlled substances may require in-person consultations.
How long does a general consultation take?
General consultations typically take 15-30 minutes. You'll complete a brief medical questionnaire, then talk with an Australian doctor online via secure chat. The doctor will assess your concerns, provide medical advice, and issue prescriptions, referrals, or certificates as needed. Available 24/7 for your convenience.
Can I get a referral to a specialist?
Yes, Australian doctors can issue specialist referrals during general consultations when clinically appropriate. Talk with doctors online who will assess your condition and provide referrals to appropriate specialists. Referrals are sent directly to you and can be used to book appointments with specialists.
Is a general consultation covered by Medicare?
General consultations are not bulk-billed through Medicare. The consultation fee is $32.00 per consultation. However, if prescriptions are issued, you may be eligible for PBS subsidies depending on your circumstances. Talk with Australian doctors online who can advise on medication costs and PBS eligibility.
Can I use a general consultation for mental health concerns?
Yes, general consultations can address mental health concerns. Talk with Australian AHPRA-registered doctors online who are experienced in mental health. They can provide support, prescribe medications when appropriate, issue mental health care plans, or refer you to mental health specialists. Mental health is treated with the same importance as physical health.
What's the difference between a general consultation and a medical certificate consultation?
A general consultation ($32.00) is a comprehensive medical consultation where you can discuss any health concerns, get prescriptions, referrals, or medical certificates. A medical certificate consultation focuses specifically on obtaining a medical certificate for work or study absences, starting from $12.90. Talk with doctors online to determine which service best meets your needs.
Can I get a medical certificate from a general consultation?
Yes, medical certificates can be issued during general consultations when clinically appropriate. Talk with Australian doctors online who will assess your condition and issue a certificate if medically justified. General consultations ($32.00) include certificates, while dedicated medical certificate consultations start from $12.90.
How do I book a general consultation?
Booking a general consultation is simple. Visit Doccy.com.au, select general consultation, complete a brief medical questionnaire about your health concerns, and talk with an Australian AHPRA-registered doctor online via secure chat. Available 24/7, consultations typically take 15-30 minutes.
Are general consultations confidential?
Yes, all consultations are completely confidential and comply with Australian privacy laws. Talk with Australian doctors online knowing your medical information is secure. We use encrypted communication channels and follow strict privacy protocols. Your medical records are protected and only accessible to you and your treating doctor.
Can I get a repeat prescription from a general consultation?
Yes, Australian doctors can issue repeat prescriptions during general consultations when clinically appropriate. Talk with doctors online who will review your medical history and current medications. They can provide repeat prescriptions or adjust dosages as needed. Prescriptions are sent directly to your preferred pharmacy.
What if I need urgent medical care?
General consultations are suitable for non-urgent health concerns. If you have a medical emergency, call 000 immediately. For urgent but non-life-threatening concerns, talk with Australian doctors online who can provide guidance. However, serious emergencies require immediate in-person medical attention at a hospital emergency department.
Still have questions? Our doctors are available 24/7 to help.
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