Doccy Member
Quick guidance and meaningful savings.
- Unlimited AI health guidance
- 50% off medical certificates
- Priority support
- Secure document storage
Unlimited AI guidance. 50% off certificates. Clinical discretion applies.
Doccy Client
Everyday admin, sorted.
- Unlimited AI health guidance
- Medical certificates included
- Priority opt-up to talk to a doctor
- Secure document storage
- Priority support
Medical certificates included. Prescriptions when appropriate.
Doccy Premium
Doctor-in-the-loop care — fast, practical and safe.
- Unlimited AI health guidance
- Medical certificates included
- Doctor-supervised AI responses
- Priority opt-up to talk to a doctor
- New & repeat prescriptions
- + 4 more features
Everything included. Prescribing at doctor's discretion.
Doccy Diamond
Your personal doctor partner.
- Unlimited AI health guidance
- Medical certificates included
- Doctor-supervised AI responses
- Priority opt-up to talk to a doctor
- New & repeat prescriptions
- + 6 more features
Complete personal care program. Clinical discretion applies.
"Unlimited" = fair-use applies. Certificates, prescriptions and referrals are issued when clinically appropriate. Third-party costs (e.g., test/lab fees, private scripts) are not included.
How It Works
Get unlimited everyday care in three simple steps
Pick a plan
Join in minutes; unlock AI chat and fast access to doctors.
Ask anything
Instant, tailored guidance from Doccy AI. Escalate to an Australian-registered doctor when needed.
Get what you need
Certificates, prescriptions, referrals or test forms delivered to your inbox — typically minutes to same day.
Frequently Asked Questions
Everything you need to know about Doccy memberships
What does "unlimited" mean?
Reasonable, non-urgent use. If usage becomes excessive or unsuitable for telehealth, we'll help you switch tier or recommend in-person care.
Can you prescribe every medicine?
No. Some medicines are restricted or unsuitable for telehealth. Prescribing is always at a doctor's clinical discretion.
Are medical certificates guaranteed?
Provided when clinically appropriate and compliant with AHPRA guidance.
How fast are responses?
AI is instant; doctors typically respond within minutes to same day, seven days a week.
Can I cancel?
Yes. Cancel any time; your plan runs until the period ends.
Is the AI chat completely private?
Yes. Your AI conversations are completely private, secure and encrypted. Definitely more secure than googling your health questions.
We Meet You Where You Are
Your Phone
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Anywhere
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Largest Health Network
Doccy is powered by Medlo, Australia's leading healthcare technology platform
Our parent company Medlo supplies clinicians to hospitals across Australia, bringing the same trusted healthcare expertise directly to you through Doccy.
Doccy memberships provide access to telehealth services delivered by AHPRA-registered practitioners. All clinical decisions, including prescribing and certification, remain at the sole discretion of the treating clinician. Services are subject to clinical appropriateness and fair-use guidelines. For urgent medical concerns, contact your GP, call 13 HEALTH (13 43 25 84), or in emergencies, call 000.