A new concern or a first assessment
New treatment consultation
$42.00AUD / consultation
- An assessment of your symptoms and history
- A phone consultation with an Australian doctor
- Referrals, certificates or an eScript where appropriate
Lasting change starts with a doctor who knows your history.
Talk to an AHPRA-registered Australian doctor about your weight from home. Your doctor reviews your health, the things that have made weight hard to manage, and your goals, then discusses the options that suit you and can arrange blood tests, a referral or an eScript where clinically appropriate.
Prescription consultation $42.00 AUD. One-off fee. Medicare details required. Prescriptions are issued only when clinically appropriate.
A doctor makes the call.
Your history, your weight loss, and a conversation about what comes next.
Call triple zero (000) for an ambulance in an emergency. If you are struggling with eating or your body image, the Butterfly Foundation is there for you.
Our doctors assess, prescribe and refer where telehealth is clinically appropriate. Some things need in-person care: measured weight, waist and blood pressure at a clinic, blood tests at a pathology collection centre, and any physical examination. Your doctor will tell you when that is the right next step and how to arrange it.
How it works
You will need your phone and Medicare details, and you must be in Australia. Waiting times depend on demand and clinical availability.
A short online form about your symptoms, history and what you need. Check the consultation fee before you continue.
An AI screening call asks about your symptoms and health history so your doctor starts with the full picture. After the call you join the doctor queue.
An AHPRA-registered Australian doctor phones you, reviews your preconsult and talks through what is right for you, in real time.
Advice and a plan for your weight loss. Where clinically appropriate, an eScript token by SMS, a referral or a medical certificate. If the doctor completes the consult without prescribing, the consultation fee still applies. We refund the fee only when we cannot deliver the consultation.
Your consultation
Your weight history, what has and has not worked before, your eating and activity patterns, sleep, stress, other health conditions, family history and any medicines you already take.
A plan built around nutrition, movement, sleep and behaviour change, and prescription medication where your doctor considers it appropriate for you. Your doctor explains why, and what to expect.
Weight loss that lasts takes time. Your doctor talks through how often to review, what to track, and how to handle plateaus and setbacks without giving up.
Blood test requests, referrals to a dietitian, exercise physiologist or psychologist, and when an in-person examination is needed.
Consultation fees
One consultation fee. It includes a phone call with an Australian doctor, who decides what is appropriate for your weight loss.
A new concern or a first assessment
$42.00AUD / consultation
One-off fees. No subscription. Medicines are dispensed by your pharmacy at the pharmacy's price, with PBS pricing where you are eligible. Medicare details are required; these consultations are not bulk billed.
A prescription is not guaranteed. If the doctor completes your consult and decides a prescription is not clinically appropriate, the consultation fee still applies. We refund the fee only when we cannot deliver the consultation. See our terms and refund policy.
Understanding the condition
Carrying more weight than is healthy is common, and it is a medical matter, not a question of willpower. About two in three Australian adults, some 13.2 million people, live with overweight or obesity, and one in three with obesity. In 2024 it overtook tobacco as the leading risk factor for ill health and death in Australia.
Doctors describe weight using body mass index (BMI), which compares your weight to your height. A BMI of 25 to 29.9 is classed as overweight, 30 and over as obesity, and 35 and over as severe obesity. Waist measurement matters too: a waist of 94 cm or more for men and 80 cm or more for women signals increased risk.
BMI is a screening tool, not a verdict. It is less accurate for athletes, during pregnancy, for people over 65 and for some ethnic backgrounds, where risk begins at a lower BMI. Your doctor reads it alongside your waist, blood pressure, blood results and history.
Appetite, fullness and where the body stores fat are shaped by genetics, hormones, sleep, stress, medicines and life stages as much as by food and activity. After weight loss the body works to regain it, which is why so many people lose weight and then find it returns.
The RACGP describes obesity as a chronic condition with periods of relapse and remission that needs lifelong management. That framing matters. It means a plan should be designed for years, not weeks, and that needing support is normal.
Excess weight raises the risk of type 2 diabetes, high blood pressure, high cholesterol, heart disease, stroke, sleep apnoea, some cancers, joint problems and reflux, and it affects fertility and mood. Managing weight is one of the most effective ways to improve several of these at once.
Rapid, unintended weight loss is different and needs a doctor promptly. So does a difficult relationship with food or your body; weight loss care should never make an eating disorder worse.
Care starts with a proper assessment: weight, waist, blood pressure, blood tests for glucose, cholesterol and liver function, and a conversation about eating, movement, sleep, stress and what has happened before. From there your doctor builds a plan around nutrition, physical activity and behaviour change, with prescription medication where they consider it appropriate and lifestyle changes remain the foundation.
healthdirect notes that a team can help, including a dietitian, exercise physiologist or psychologist. Regular review is part of the plan, because adjusting it as your body responds is how results are kept.
See a doctor if your weight is affecting your health, sleep, mobility or mood, if you have gained weight without an obvious reason, if you have a condition linked to weight, or if you have tried to lose weight and it keeps returning. A telehealth consultation is a good place to start the conversation; your doctor will say when measured weight, blood pressure or blood tests need an in-person visit.
What a consultation about weight loss can and cannot do, and how the process works.
Yes. You can talk to an AHPRA-registered Australian doctor about weight loss through a real-time telehealth consultation. You complete a short online form and an AI preconsult call, then a doctor phones you, reviews your history and discusses your options. The doctor decides what is clinically appropriate. Completing a form or paying a fee does not mean a particular outcome.
No. A telehealth consultation suits both a review of a weight loss plan you already follow and a first conversation about your weight and health. If your doctor thinks you need an examination, a test or an in-person appointment before anything else, they will say so and point you to the right service.
Where clinically appropriate, yes. Your doctor decides after speaking with you and reviewing your history. Some medicines cannot be prescribed by telehealth, and some situations need an in-person examination or a test first. If your doctor prescribes, your eScript token arrives by SMS for use at a pharmacy. If they complete the consult without prescribing, the consultation fee still applies. Doccy refunds the fee only when we cannot deliver the consultation.
A prescription consultation costs $42.00 AUD. This is a one-off consultation fee. It is not the price of medicine and there is no subscription. If a doctor prescribes, you pay your pharmacy separately, with PBS pricing where you are eligible. Medicare details are required and the consultation is not bulk billed.
Weight loss care is not always suitable for telehealth. If your doctor thinks you need to be seen in person, they will explain why and recommend a next step, such as your usual GP, a pathology collection centre or an emergency department. Completing that consult without a prescription is still a completed consultation, and the fee applies. Doccy refunds the consultation fee only when we cannot deliver the consultation. In an emergency, call triple zero (000).
Your doctor asks about your weight history, eating and activity, sleep, stress, other health conditions, family history and current medicines. They calculate your BMI from your weight and height, ask about your waist measurement and any recent blood pressure or blood test results, then discuss the options that suit you. You leave with a plan and a sense of when to review it.
Often, yes. Blood tests for glucose, cholesterol and liver function help your doctor understand how weight is affecting your health and rule out other causes. If you have recent results, have them ready. If not, your doctor can request them for collection at a pathology centre and review them with you afterwards.
No. Prescription medication is one option among several, and your doctor decides whether it is appropriate for you based on your BMI, health conditions, other medicines and history. Where it is used, it works alongside changes to eating, movement and sleep, not instead of them. Some people are not suitable, and your doctor will explain why and what else can help.
Think in months and years rather than weeks. Obesity is a chronic condition that tends to relapse, so the aim is a plan you can sustain and review, with follow-up to adjust it as your body responds. Steady progress that lasts is a better outcome than fast loss that returns.
No. Doccy charges one-off consultation fees, and there is no program membership, lock-in or subscription. If your doctor prescribes anything, you pay your pharmacy separately at the pharmacy's price. Follow-up consultations are booked when you and your doctor decide a review is due, so you only pay for the care you use.
Medical emergency? This service is not for urgent care. If you believe you or someone else is in danger, call 000 immediately.
Share your history, speak with an Australian doctor by phone, and understand your next step.
Prescriptions are issued only when clinically appropriate.
Doccy consultations are provided by AHPRA-registered Australian doctors who are responsible for their clinical decisions. This page describes the condition and our service; it is not personal medical advice. Not every request is suitable for telehealth. For emergencies, call 000.
Medically reviewed byDr. Louis J Sisk
BSc(Hons) MBChB MRCS(Glasg) MTrauma(Dist) APRCSA
Last reviewed 15 September 2026Editorial policy