In September 2026, 9 News Australia aired a national segment on Doccy and the rise of AI-assisted telehealth—watch it below.
Reporter Edward Godfrey describes an Aussie-made service that talks with patients about symptoms and medications before a doctor joins the consult. The piece asks a fair question: can technology shorten the path to care without replacing clinical judgment?
That is how Doccy is built. Patients start with a live voice pre-consult so history and context are captured in conversation—not a static questionnaire. An AHPRA-registered doctor then reviews that handover, speaks with you if needed, and decides on certificates, prescriptions, referrals, or further care. If something looks urgent during pre-screening, we escalate to a doctor by phone rather than treat it as routine telehealth.
We are grateful to 9 News for covering telehealth as patients actually experience it: faster access, lower friction, and doctors still in the loop. For how our consult model works step by step, see Is Doccy real-time telehealth?. To start a consult when you need one, visit Doccy.
Watch on YouTube: The online AI tool promising instant medical care for less (9 News Australia).
