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Sick before an exam at Torrens? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate to attach to your Torrens application.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format Torrens requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at Torrens.

Torrens special consideration

$65.00AUD / consultation

The evidence Torrens asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • The medical statement Torrens asks for, dated, signed and verifiable
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things Torrens checks. One call covers them.

What Torrens looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link Torrens can verify.

  5. 05

    Lodged on time

    Extensions no less than three calendar days before the assessment is due, unless unavoidable delays can be demonstrated; a missed exam within 2 working days of the scheduled exam. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why Torrens students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence Torrens can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at Torrens? Start here.

Your next step at Torrens, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell Torrens now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    Torrens has its own application form

    You complete it; the doctor's certificate goes with it.

  6. 06

    I'm looking for an exam exemption

    Torrens handles it through assessment special consideration.

From unwell to lodged at Torrens

Torrens's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through MyLearn Assignments, Extension Submission

    Extensions no less than three calendar days before the assessment is due, unless unavoidable delays can be demonstrated; a missed exam within 2 working days of the scheduled exam.

  3. 03

    Attach your evidence

    The medical certificate after a real-time doctor call.

  4. 04

    Keep the verification link

    Torrens may contact the practice to confirm the consultation. The link on each document answers that.

Torrens special consideration form and deadline

You complete Torrens's form. The doctor's certificate goes with it.

Torrens policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Student form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Application for Assessment Special Consideration. You complete your section and attach the certificate.

  2. 02

    The deadline

    Extensions no less than three calendar days before the assessment is due, unless unavoidable delays can be demonstrated; a missed exam within 2 working days of the scheduled exam. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Torrens asks for an original certificate or letter on letterhead from a registered treating medical practitioner, registered health practitioner or approved specialist. It does not address telehealth or the modality of the consultation.

  4. 04

    What the certificate must state

    That it comes from a registered treating medical practitioner, registered health practitioner or approved specialist, on letterhead. The date you were seen and the period the condition affected you.

  5. 05

    Rules that catch students out

    Medical evidence must be an original certificate or letter on letterhead. For compassionate circumstances, Torrens will not accept documentation from a relative, a personal friend or a friend of the family. Extensions of 1 to 7 calendar days no longer need documentation, but they do need a detailed explanation. Do not assume no documentation means no scrutiny.

One consultation, four Torrens outcomes

Four outcomes, one application, the same evidence.

Assessment extension of 1 to 7 days

Short extensions are requested in MyLearn under Assignments, Extension Submission. Torrens no longer requires supporting documentation for these, but it does require a detailed explanation.

Assessment extension of 8 to 14 days

Extensions of 8 to 14 calendar days still require documentation and are submitted through the same Assignments section in MyLearn. A medical certificate or letter from a registered practitioner covering the period is the usual evidence.

Assessment special consideration

Where the impact runs past 14 days, use the Assessment Special Consideration Form and send it with supporting documents to your Learning Facilitator. This is the route for a longer illness that an extension cannot reasonably cover.

Missed exam

If circumstances beyond your control stop you sitting an exam, submit an Application for Assessment Special Consideration Form within 2 working days of the scheduled exam. You can ask to sit the exam at a later date, re-sit it, or submit a supplementary assessment.

Torrens special consideration FAQs

Deadlines, portals and evidence rules at Torrens, from its published policy. How special consideration works at every university

Start my consult · $65

How do I apply for a Torrens assessment extension?

Use the Extension Submission option under Assignments in MyLearn. Extensions of 1 to 7 calendar days need a detailed explanation but no documentation. Extensions of 8 to 14 calendar days still require supporting documentation.

Does Torrens accept online medical certificates?

Torrens' guidance does not address telehealth or modality. It asks for an original certificate or letter on letterhead from a registered practitioner. Ask your Learning Facilitator if you need the position confirmed.

What is the Torrens extension deadline?

Apply no less than three calendar days before the assessment is due, unless you can demonstrate an unavoidable delay. Leaving it to the due date makes the request harder to support.

What is Torrens assessment special consideration?

It is the route for impacts running past 14 days, where an extension is not enough. Complete the Application for Assessment Special Consideration and send it with supporting documents to your Learning Facilitator.

Do I need a medical certificate for a short Torrens extension?

Not strictly. Extensions of 1 to 7 calendar days no longer require supporting documentation, but they do require a detailed explanation. A dated certificate is the simplest way to evidence that explanation if you are asked.

Unwell before a Torrens assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate Torrens asks you to attach.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at Torrens? Find your university.

The same consult, with each university's own rules and deadline.

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