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Sick before an exam at VU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Treating Professional Supporting Document VU asks for, completed.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at VU.

VU special consideration

$65.00AUD / consultation

The evidence VU asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • VU's Treating Professional Supporting Document, completed by the doctor, plus a medical certificate
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things VU checks. One call covers them.

What VU looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link VU can verify.

  5. 05

    Lodged on time

    Within three working days of the assessment due date for higher education; at least one day before the scheduled assessment for VET. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why VU students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence VU can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at VU? Start here.

Your next step at VU, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell VU now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    VU needs its own form

    The doctor completes the Treating Professional Supporting Document on the call. Have your assessment details ready.

  6. 06

    I'm looking for an exam exemption

    VU handles it through special consideration.

From unwell to lodged at VU

VU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through ASKVU online form (MyVU)

    Within three working days of the assessment due date for higher education; at least one day before the scheduled assessment for VET.

  3. 03

    Attach your evidence

    The Treating Professional Supporting Document completed by the doctor, plus the medical certificate.

  4. 04

    Keep the verification link

    VU may contact the practice to confirm the consultation. The link on each document answers that.

VU special consideration form and deadline

The doctor completes VU's Treating Professional Supporting Document on the call. You lodge it with your application.

VU policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Special Consideration: Treating Professional Supporting Document. The doctor completes it on the call.

  2. 02

    The deadline

    Within three working days of the assessment due date for higher education; at least one day before the scheduled assessment for VET. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    VU's short extensions and special consideration page does not address consultation modality. It asks your treating professional to complete the relevant section of the Treating Professional Supporting Document or to supply a medical certificate, without stating how the consultation must occur.

  4. 04

    What the certificate must state

    The severity of the impact: severe, moderate or minor. Which activities were affected, ticked against exam, class attendance and assessment.

  5. 05

    Rules that catch students out

    A counsellor or other treating professional can complete the supporting document, not only a medical practitioner, so the evidence matches the circumstance. Where you cannot obtain any supporting documentation within three days of the due date, VU accepts a statutory declaration outlining your circumstances instead.

One consultation, three VU outcomes

Three outcomes, one application, the same evidence.

Short extension

A short extension buys up to three days on a four week block, five days on an eight week block or VU Online course, and ten days for VET and TAFE. You apply at least one working day before the due date.

Special consideration

This is the full application for unexpected circumstances that affected an assessment, or where you need longer than a short extension allows. Higher education students lodge it within three working days of the due date through ASKVU, with the Treating Professional Supporting Document or a medical certificate attached.

Deferred or rescheduled exam

Where illness kept you from an exam, special consideration can result in a deferred sitting. The Treating Professional Supporting Document has a tick for exam impact specifically, so ask your practitioner to mark it and to cover the exam date.

After you lodge at VU

When the decision arrives, and what a no means.

How long VU takes

VU emails to confirm it has your application, then emails the outcome. It publishes no fixed timeframe, because processing time depends on how complex the case is.

If VU says no

You can ask for a review by writing to your Course Chair within three working days of the rejection. Explain why in half a page to a page, and attach your original documents and any new evidence. VU aims to email the review outcome within three working days.

For a placement unit, you have 48 hours from the notice to tell the Unit Convenor whether you will attend or withdraw. Withdrawing means a U or UM grade and re-enrolling at extra cost.

VU special consideration FAQs

Deadlines, portals and evidence rules at VU, from its published policy. How special consideration works at every university

Start my consult · $65

Does VU accept online medical certificates?

VU's published policy does not address consultation modality. It asks your treating professional to complete the supporting document or to supply a medical certificate. Since the page neither permits nor excludes telehealth, a certificate backed by a real consultation is the safer choice.

What is the VU special consideration deadline?

Higher education students apply within three working days of the assessment due date. VET students apply at least one day before the scheduled assessment. A late higher education application needs a short letter describing the exceptional circumstances that prevented a timely lodgement.

What is the VU Treating Professional Supporting Document?

It is VU's practitioner form. The treating professional rates the impact as severe, moderate or minor, ticks which activities were affected, notes whether the condition is ongoing, and signs with their registration details. A medical certificate carrying the same detail is accepted in its place.

What is the difference between a VU short extension and special consideration?

A short extension moves a submission date by up to three, five or ten days depending on your course structure, and is requested at least one working day before the due date. Special consideration covers unexpected circumstances that affected the assessment itself, or delays longer than an extension allows.

What if I cannot get a medical certificate in time for VU?

VU accepts a statutory declaration of half a page to one page outlining your circumstances, where you could not obtain supporting documentation from your practitioner within three days of the due date. Lodge it with the application rather than waiting.

Unwell before a VU assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Treating Professional Supporting Document VU asks for.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at VU? Find your university.

The same consult, with each university's own rules and deadline.

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