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Sick before an exam at WSU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate to attach to your WSU application.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format WSU requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at WSU.

WSU special consideration

$65.00AUD / consultation

The evidence WSU asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • The medical statement WSU asks for, dated, signed and verifiable
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things WSU checks. One call covers them.

What WSU looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link WSU can verify.

  5. 05

    Lodged on time

    Within five working days of the assessment due date, the missed compulsory activity, or when your circumstances began. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why WSU students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence WSU can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at WSU? Start here.

Your next step at WSU, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell WSU now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    WSU has its own application form

    You complete it; the doctor's certificate goes with it.

  6. 06

    I'm looking for an exam exemption

    WSU handles it through special consideration.

From unwell to lodged at WSU

WSU's process, in the order it happens.

  1. 01

    Is three days enough?

    Each subject gives you one automatic three-day extension per teaching period, no documents needed.

  2. 02

    See a doctor now

    Western Sydney wants enough detail to judge how severe it was, signed and dated.

  3. 03

    Lodge within five days

    Working days, in the student portal, counting from the due date, the missed class, or when it started.

  4. 04

    Wait five working days

    Then contact the Student Services Hub if you haven't heard.

WSU special consideration form and deadline

You complete WSU's form. The doctor's certificate goes with it.

WSU policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Student form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Special Consideration Application Form. You complete your section and attach the certificate.

  2. 02

    The deadline

    Within five working days of the assessment due date, the missed compulsory activity, or when your circumstances began. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Western Sydney's special consideration and supporting documentation pages do not address the modality of the consultation. They require independent documentation, signed and dated, with enough detail for the severity of the condition to be reasonably ascertained.

  4. 04

    What the certificate must state

    Enough medical detail for the severity and gravity of the condition to be reasonably ascertained in relation to your teaching, learning or assessment tasks. The dates you were affected, matching the assessment or compulsory activity you missed.

  5. 05

    Rules that catch students out

    Western Sydney publishes its own Medical Certificate for the practitioner to complete, with the onset, the effect on your study and, for an exam, that you were unfit to sit it on the day. It is optional: a signed letter with the same detail is accepted in its place. Supporting documentation must be independent. Your own account of the illness is not evidence, and the document has to be signed and dated.

One consultation, four WSU outcomes

Four outcomes, one application, the same evidence.

Special consideration

Special consideration covers compassionate and compelling circumstances that affected an assessment task. Apply within five working days of the due date, the missed activity, or the start of your circumstances.

Extension

An extension moves the due date on an assessment task. Western Sydney asks for the request within the same five working day window and, for later requests in a subject, with supporting documentation attached.

Missed compulsory teaching activity

Compulsory classes, labs and placements have their own attendance requirements, and illness that stops you attending is handled through the same application. The certificate needs to name the dates of the classes you missed.

Deferred exam

If illness stopped you sitting an exam, apply for special consideration and ask for a deferred exam. The medical documentation needs enough detail for the severity of the condition to be assessed against the exam date.

After you lodge at WSU

When the decision arrives, and what a no means.

How long WSU takes

You'll generally hear within five working days. Wait that long before asking the Student Services Hub for an update.

If WSU says no

Late work then loses marks for each calendar day past the due date, and missing a compulsory class you need to pass can mean a Fail.

An approval can also be a record of your circumstances with no adjustment. It's one of the six outcomes Western Sydney lists.

WSU special consideration FAQs

Deadlines, portals and evidence rules at WSU, from its published policy. How special consideration works at every university

Start my consult · $65

Does WSU accept online medical certificates?

Western Sydney's published rules do not address how the consultation happened. They ask for independent documentation, signed and dated, with enough detail for the severity of the condition to be reasonably ascertained. Silence on modality is not the same as acceptance, so make sure the certificate carries real clinical detail.

What is the WSU special consideration deadline?

Within five working days of the assessment due date, the missed compulsory teaching activity, or the date your circumstances began. Late applications are possible, but your supporting documentation then has to cover the late submission as well.

What does a WSU medical certificate need to say?

It needs enough medical detail that the severity and gravity of the condition can be reasonably ascertained in relation to your teaching, learning or assessment. It must be independent, signed and dated. A one line note that you were unwell does not meet that standard.

Can I use a statutory declaration instead at WSU?

Only as a last resort. Western Sydney says a statutory declaration may be considered for special consideration or a deferred exam where no other supporting document is available. A certificate from a practitioner is the stronger evidence.

Do I need documents for my first extension at WSU?

No. Western Sydney gives you one automatic three-day extension per subject each teaching period, with no documents. It doesn't cover group work or in-class and timed tasks. Every other request, including a second extension in the same subject, needs supporting documentation.

Unwell before a WSU assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate WSU asks you to attach.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at WSU? Find your university.

The same consult, with each university's own rules and deadline.

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