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Sick before an exam at Swinburne? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Registered Practitioner Medical Impact Statement Swinburne asks for, completed.

Start my consult · $65

No later than 5pm on the third working day after the originally scheduled due date or exam date

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at Swinburne.

Swinburne special consideration

$65.00AUD / consultation

The evidence Swinburne asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • Swinburne's Registered Practitioner Medical Impact Statement, completed by the doctor, plus a medical certificate
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things Swinburne checks. One call covers them.

What Swinburne looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link Swinburne can verify.

  5. 05

    Lodged on time

    No later than 5pm on the third working day after the originally scheduled due date or exam date. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why Swinburne students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence Swinburne can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at Swinburne? Start here.

Your next step at Swinburne, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts. No later than 5pm on the third working day after the originally scheduled due date or exam date.

  2. 02

    I've already missed my exam

    Tell Swinburne now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    Swinburne needs its own form

    The doctor completes the Registered Practitioner Medical Impact Statement on the call. Have your assessment details ready.

  6. 06

    I'm looking for an exam exemption

    Swinburne handles it through special consideration.

From unwell to lodged at Swinburne

Swinburne's process, in the order it happens.

  1. 01

    Get the statement

    Your treating practitioner completes the Medical Impact Statement, rating you minor, moderate, severe or totally incapacitated.

  2. 02

    Lodge by 5pm, day three

    The third working day after the due date or exam. ELICOS students have until 5pm on day two.

  3. 03

    Attach the statement

    To Swinburne's online form. Swinburne Online students apply through the Student Hub.

  4. 04

    Two days to retract

    Change your mind within two days of lodging by emailing your school's student progress team.

Swinburne special consideration form and deadline

The doctor completes Swinburne's Registered Practitioner Medical Impact Statement on the call. You lodge it with your application.

Swinburne policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Registered Practitioner Medical Impact Statement. The doctor completes it on the call.

  2. 02

    The deadline

    No later than 5pm on the third working day after the originally scheduled due date or exam date. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Swinburne's special consideration page does not address consultation modality. It asks for a medical impact statement completed by your professional practitioner and says nothing about telehealth or online certificates either way.

  4. 04

    What the certificate must state

    The degree of incapacitation: minor, moderate, severe or total. The period the impact covers, including the assessment or exam date.

  5. 05

    Rules that catch students out

    The statement must be completed by a registered medical or health practitioner who is treating you, and it is submitted with the application rather than in place of it. Swinburne allows the practitioner to record that you stated a condition they could not independently assess, so a practitioner does not have to claim more certainty than they have.

One consultation, three Swinburne outcomes

Three outcomes, one application, the same evidence.

Special consideration

This is the application when illness affected an assessment you sat, missed or submitted late. You lodge it online with the Medical Impact Statement attached by 5pm on the third working day after the due date.

Extension

Where the problem is time rather than performance, an extension moves the submission date. A dated statement covering the due date supports the request.

Deferred or supplementary exam

Illness that stopped you sitting an exam, or that clearly affected your performance in one, can lead to a deferred or supplementary sitting. The Medical Impact Statement must show the impact fell on the exam date itself.

After you lodge at Swinburne

When the decision arrives, and what a no means.

How long Swinburne takes

Swinburne doesn't publish a decision time for most courses.

For an exam, the usual outcome is a special exam on a set date. Your original mark is void, and missing the special exam means a zero.

If Swinburne says no

Swinburne refuses an application that misses a compliance requirement, such as the 5pm cut-off or a missing Medical Impact Statement, and gives you the full reason.

For an assessment, the outcomes it can grant instead are a deferral, more time, an alternative task, or redoing one or more tasks.

Swinburne special consideration FAQs

Deadlines, portals and evidence rules at Swinburne, from its published policy. How special consideration works at every university

Start my consult · $65

Does Swinburne accept online medical certificates?

Swinburne's published policy does not address modality. It asks for a medical impact statement completed by your professional practitioner and neither permits nor excludes telehealth. Absence of a rule is not acceptance, so a certificate backed by a real consultation is the safer choice.

What is the Swinburne special consideration deadline?

5pm on the third working day after the originally scheduled due date or exam date. ELICOS students have until 5pm on the second working day. The cut-off is a time of day, not just a date, so do not leave the lodgement to the evening.

What is the Swinburne special consideration form?

Most students lodge an online application form and attach a Medical Impact Statement for medical grounds. Swinburne Online students apply through the Student Hub, and vocational education students email a downloadable form to the progressions team.

What is the Swinburne Medical Impact Statement?

It is the document your practitioner completes for a medical special consideration claim. It records the degree of incapacitation as minor, moderate, severe or total, the period affected, and the practitioner's registration details. It accompanies the application form.

Can I apply to Swinburne without a medical certificate?

For medical grounds, no. Swinburne states that all medical claims must include a medical impact statement completed by your practitioner. Non-medical grounds are supported by other documentary evidence, such as a statutory declaration.

Unwell before a Swinburne assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Registered Practitioner Medical Impact Statement Swinburne asks for.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

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The same consult, with each university's own rules and deadline.

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