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Sick before an exam at Macquarie? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Professional Authority Form (PAF) Macquarie asks for, completed.

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Student at his desk reading over a highlighted textbook
Certificate and Professional Authority Form (PAF) delivered after the call, each with a link Macquarie can verify.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at Macquarie.

Macquarie special consideration

$52.00AUD / consultation

  • A real-time call with an AHPRA-registered doctor
  • An online form, about two minutes
  • A preconsult call for your history and dates
  • Certificate plus the Professional Authority Form (PAF), if clinically appropriate
  • Verification link Macquarie can use to confirm it

A special consideration form is not guaranteed.

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Macquarie's rules, in plain English

Macquarie's rules don't mention telehealth. A certificate is judged on what it states and who issued it.

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    Apply through

    Applications go through Service Connect.

  2. 02

    Deadline

    No later than five working days after the assessment task due date. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Macquarie's Special Consideration Procedure and its evidence schedule do not address telehealth or the modality of the consultation. They require original, independent documentary evidence that identifies the circumstances, their dates and length, and the severity and impact.

  4. 04

    What the certificate must state

    Whether you were fit, limited, unfit, or the practitioner is unable to assess. Whether the condition is short term, chronic, or an exacerbation of an existing condition.

  5. 05

    Rules that catch students out

    The Professional Authority Form has a tick for special consideration or withdrawal. Make sure the doctor marks the one that matches what you are applying for. Evidence must be original and independent. Keep the originals for six months, because Macquarie can ask for them and expects them within ten working days of the request.

Macquarie special consideration FAQs

Deadlines, portals and evidence rules at Macquarie, from its published policy.

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Does Macquarie accept online medical certificates?

Macquarie's Special Consideration Procedure does not address the modality of the consultation. It requires original, independent documentary evidence that identifies the circumstances, gives their dates and length, and explains the severity and impact. Silence on telehealth is not the same as acceptance, so the clinical detail on the form carries the application.

What is the MQ Professional Authority Form?

The Professional Authority Form, or PAF, is Macquarie's form for documenting medical disruptions, physical or psychological. The practitioner rates you as fit, limited, unfit or unable to assess, records whether the condition is short term, chronic or an exacerbation, and signs and stamps it. You complete and sign the student section.

What is the Macquarie special consideration deadline?

No later than five working days after the assessment task due date. Macquarie aims to communicate the outcome within five working days of receiving the application and all necessary supporting evidence.

Can I withdraw a Macquarie special consideration application?

No. The procedure states that once you have submitted an application you may not withdraw it, and you must accept the outcome as determined. Check the Professional Authority Form is complete and ticked for the right process before you lodge.

Will Macquarie special consideration get me a supplementary exam?

It can. A supplementary examination is one of the listed outcomes, and other than in exceptional circumstances only one opportunity is provided. The other outcomes are an extension matched to the duration of your circumstances, or a recommendation to apply to withdraw without penalty.

From unwell to lodged at Macquarie

Macquarie's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through Service Connect

    No later than five working days after the assessment task due date.

  3. 03

    Attach your evidence

    Professional Authority Form (PAF) completed by the doctor, plus the medical certificate.

  4. 04

    Keep the verification link

    Macquarie may contact the practice to confirm the consultation. The link on each document answers that.

Your Macquarie evidence, in plain English

What the certificate must state, and what gets it refused.

What your Macquarie form must state

Whether you were fit, limited, unfit, or the practitioner is unable to assess. Whether the condition is short term, chronic, or an exacerbation of an existing condition. The dates and length of the circumstances, and the severity and impact on your studies. Your name and date of birth, with your signature on the student section. The practitioner's registration details, signature and practice stamp.

What Macquarie refuses

The Professional Authority Form has a tick for special consideration or withdrawal. Make sure the doctor marks the one that matches what you are applying for. Evidence must be original and independent. Keep the originals for six months, because Macquarie can ask for them and expects them within ten working days of the request. Once you lodge, you cannot withdraw the application. You have to accept the outcome that is determined, so check the form is complete before you submit.

One consultation, three Macquarie outcomes

Three outcomes, one application, the same evidence.

Special consideration

Special consideration covers serious, unavoidable and significantly disruptive circumstances that affected an assessment task. You lodge through Service Connect within five working days of the due date and attach the Professional Authority Form.

Supplementary examination

A supplementary exam is one of the outcomes Macquarie can grant when illness affected a final exam. Other than in exceptional circumstances, only one supplementary exam opportunity is given.

Extension of the assessment deadline

Where the affected task is not an exam, the usual outcome is an extension. Macquarie normally sets the length of the extension to match the duration of the circumstances, so the dates on the form matter.

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Professional Authority Form (PAF) Macquarie asks for.

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Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at Macquarie? Find your university.

The same consult, with each university's own rules and deadline.