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Sick before an exam at UTS? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Professional Authority Form UTS asks for, completed.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. As UTS expects. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at UTS.

UTS special consideration

$65.00AUD / consultation

The evidence UTS asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • UTS's Professional Authority Form, completed by the doctor, plus a medical certificate
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor, as UTS expects
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things UTS checks. One call covers them.

What UTS looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link UTS can verify.

  5. 05

    Lodged on time

    Within 48 hours after a centrally conducted exam you attended, within two working days after a faculty exam or quiz, at least ten working days before an exam you cannot attend, and before the due date for an assessment extension. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why UTS students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence UTS can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at UTS? Start here.

Your next step at UTS, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell UTS now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    UTS needs its own form

    The doctor completes the Professional Authority Form on the call. Have your assessment details ready.

  6. 06

    I'm looking for an exam exemption

    UTS handles it through special consideration.

From unwell to lodged at UTS

UTS's process, in the order it happens.

  1. 01

    Book a consult

    Face-to-face, video or phone: UTS accepts all three. It refuses certificates from a pharmacist.

  2. 02

    Check both numbers

    The Professional Authority Form needs the AHPRA number and the Medicare provider number. Without either, UTS can't accept it.

  3. 03

    Lodge in the portal

    My Student Portal, under Special Consideration. It's 48 hours after a central exam, or two working days after a faculty test.

  4. 04

    Follow it in the portal

    The faculty decides and the outcome lands in your UTS Webmail.

UTS special consideration form and deadline

The doctor completes UTS's Professional Authority Form on the call. You lodge it with your application.

UTS policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Real-time consult. Verified online.
  1. 01

    The form

    Professional Authority Form. The doctor completes it on the call.

  2. 02

    The deadline

    Within 48 hours after a centrally conducted exam you attended, within two working days after a faculty exam or quiz, at least ten working days before an exam you cannot attend, and before the due date for an assessment extension. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    UTS states that it currently accepts medical certificates issued by a registered health practitioner after a face-to-face, video conferencing, or telephone consultation. The modality list is the condition: the certificate has to follow a consultation with the practitioner.

  4. 04

    What the certificate must state

    The severity and impact on your ability to complete the assessment or exam, from totally unable through very severely, severely, moderately and slightly, or unable to assess. The duration of the impact, with a start date and an end date.

  5. 05

    Rules that catch students out

    UTS is one of the few universities that asks for the Medicare provider number as well as the AHPRA registration number. A certificate with only one of the two is incomplete. The certificate has to follow a consultation. UTS names face-to-face, video and telephone as the accepted modalities.

One consultation, three UTS outcomes

Three outcomes, one application, the same evidence.

Special consideration for an exam

Use this when illness affected an exam you sat, or stopped you attending one. For a centrally conducted exam you attended, UTS asks for the application within 48 hours of the exam, excluding weekends.

Long extension

An extension of more than 72 hours is lodged before the due date, asks for four or more business days, and needs supporting documents. Anything shorter goes through the Canvas Short Extension tool before 11:59pm on the due date and is approved automatically.

Special consideration for an assessment task

If illness affected work you submitted or could not submit, apply for special consideration on that task. UTS asks the practitioner to rate how severely your ability to complete the task was affected.

After you lodge at UTS

When the decision arrives, and what a no means.

How long UTS takes

UTS doesn't publish a turnaround. The outcome goes to your UTS Webmail, and you can follow the application in My Student Portal.

The subject's faculty makes the call. If the status still reads Referred to Faculty after several weeks, contact the subject coordinator.

If UTS says no

UTS says special consideration isn't automatic, and an approved application may still bring no change to your study or marks.

Its special consideration page doesn't set out a review of a refusal, so ask the subject coordinator what was missing before you lodge again.

UTS special consideration FAQs

Deadlines, portals and evidence rules at UTS, from its published policy. How special consideration works at every university

Start my consult · $65

Does UTS accept online medical certificates?

UTS states it accepts medical certificates issued by a registered health practitioner after a face-to-face, video conferencing, or telephone consultation. A certificate produced without a consultation does not meet that description. The practitioner also has to supply their AHPRA registration and Medicare provider numbers.

What is the UTS special consideration deadline?

It depends on the assessment. For a centrally conducted exam you attended, apply within 48 hours excluding weekends. For a faculty exam or quiz you attended, apply within two working days. If you cannot attend a faculty exam, apply at least ten working days beforehand, and for an assessment extension apply before the due date.

What is the UTS Professional Authority Form?

It is the form the practitioner completes for a UTS special consideration application. It records how severely your ability to complete the assessment was affected, on a scale from totally unable to slightly, and the start and end dates of the impact. It also asks for the AHPRA registration number and the Medicare provider number.

Do I need a Medicare provider number on a UTS certificate?

Yes. The UTS Professional Authority Form asks for the practitioner's Medicare provider number as well as their AHPRA practitioner registration number. Check both are present before you upload, because a missing number is a common reason for a request for more information.

Where do I apply for UTS special consideration?

Log in to My Student Portal with your UTS credentials and lodge the application there, attaching the Professional Authority Form. Applications are assessed by the faculty that runs the subject, not by a central office.

Unwell before a UTS assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Professional Authority Form UTS asks for.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at UTS? Find your university.

The same consult, with each university's own rules and deadline.

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