Skip to content
Talk to a doctor
La Trobe University logo

Sick before an exam at La Trobe? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Medical Impact Statement La Trobe asks for, completed.

Start my consult · $65

Before the assessment due date

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at La Trobe.

La Trobe special consideration

$65.00AUD / consultation

The evidence La Trobe asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • La Trobe's Medical Impact Statement, completed by the doctor, plus a medical certificate
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things La Trobe checks. One call covers them.

What La Trobe looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link La Trobe can verify.

  5. 05

    Lodged on time

    Before the assessment due date. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why La Trobe students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence La Trobe can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at La Trobe? Start here.

Your next step at La Trobe, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts. Before the assessment due date.

  2. 02

    I've already missed my exam

    Tell La Trobe now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    La Trobe needs its own form

    The doctor completes the Medical Impact Statement on the call. Have your assessment details ready.

  6. 06

    I'm looking for an exam exemption

    La Trobe handles it through special consideration.

From unwell to lodged at La Trobe

La Trobe's process, in the order it happens.

  1. 01

    See a practitioner now

    While it's happening. La Trobe wants the date it started and how long it lasts, signed and on letterhead.

  2. 02

    Apply before it's due

    Through La Trobe's online form. After the due date you'll need evidence of why you couldn't apply in time.

  3. 03

    Upload the evidence

    Signed, dated, in English, and saying how the illness affected that task.

  4. 04

    Check StudentOnLine

    Under Forms, then Responses. Your subject coordinator emails the outcome.

La Trobe special consideration form and deadline

The doctor completes La Trobe's Medical Impact Statement on the call. You lodge it with your application.

La Trobe policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Medical Impact Statement. The doctor completes it on the call.

  2. 02

    The deadline

    Before the assessment due date. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    La Trobe's special consideration page does not address consultation modality. It sets requirements on the evidence itself: official, verifiable, signed, dated, and showing how your circumstances affected your ability to complete the task.

  4. 04

    What the certificate must state

    That the circumstances relate to an allowable reason for special consideration. How your circumstances affected your ability to complete the assessment task.

  5. 05

    Rules that catch students out

    La Trobe asks for the application before the assessment due date. A later application has to be supported by evidence of exceptional circumstances that stopped you applying in time. Evidence must be official and verifiable. A note you write yourself, or a screenshot without practice details, will not meet the standard.

One consultation, three La Trobe outcomes

Three outcomes, one application, the same evidence.

Special consideration

This is La Trobe's single process for circumstances outside your control that affected an assessment. It is lodged through the online form and assessed on the evidence you attach.

Extension

Where you need more time to submit, an extension is the outcome the application most often produces. Because La Trobe wants applications before the due date, an extension request is the natural route for an illness that is slowing you down rather than one that stopped you entirely.

Deferred or rescheduled assessment

If illness kept you from an exam or timed assessment, the application can result in a deferred or rescheduled sitting. Your evidence needs to show the date the circumstances occurred and that the period of impact covers the assessment date.

After you lodge at La Trobe

When the decision arrives, and what a no means.

How long La Trobe takes

La Trobe checks your eligibility first, usually within five business days, and emails to confirm it has the application.

Your subject coordinator then decides the adjustment, usually within another five. Allow about two weeks in all, and follow it in StudentOnLine under Forms, then Responses.

If La Trobe says no

Being eligible doesn't guarantee the adjustment you asked for. The coordinator picks from an extension, a waived late penalty, a substitute task, a resubmission, reweighting or a deferred exam.

If you think the decision is wrong, La Trobe's independent Student Advocate can help you raise it with the University.

La Trobe special consideration FAQs

Deadlines, portals and evidence rules at La Trobe, from its published policy. How special consideration works at every university

Start my consult · $65

Does La Trobe accept online medical certificates?

La Trobe's published policy does not address modality. It requires evidence that is official, verifiable, signed and dated, and that shows how the circumstances affected your ability to complete the task. A Medical Impact Statement that meets those requirements is what La Trobe asks for, whatever the consultation format.

What is the La Trobe special consideration deadline?

You should submit your application before the assessment due date. Late applications are only considered where you can show exceptional circumstances that prevented a timely submission, so apply as soon as you know the assessment is affected.

How do I apply for special consideration at La Trobe?

Through the online special consideration form on the current students site. Your doctor completes La Trobe's Medical Impact Statement, and you attach it to the application.

What supporting documents does La Trobe need?

For illness, La Trobe's Medical Impact Statement, completed by your doctor. Like any evidence it must be official and verifiable, relate to an allowable reason, show how your circumstances affected the assessment, and include the date the circumstances occurred and the period of impact. Documents must be signed, dated, on letterhead where applicable, and in English or professionally translated.

Unwell before a La Trobe assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Medical Impact Statement La Trobe asks for.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at La Trobe? Find your university.

The same consult, with each university's own rules and deadline.

Nearby in Victoria

Most searched

All 41 universities