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Sick before an exam at CSU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Student Medical Certificate CSU asks for, completed.

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Student at his desk reading over a highlighted textbook
Certificate and Student Medical Certificate delivered after the call, each with a link CSU can verify.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at CSU.

CSU special consideration

AUD / consultation

  • A real-time call with an AHPRA-registered doctor
  • An online form, about two minutes
  • A preconsult call for your history and dates
  • Certificate plus the Student Medical Certificate, if clinically appropriate
  • Verification link CSU can use to confirm it

A special consideration form is not guaranteed.

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CSU's rules, in plain English

CSU's rules don't mention telehealth. A certificate is judged on what it states and who issued it.

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    Apply through

    Applications go through apps.csu.edu.au/specialcons.

  2. 02

    Deadline

    Up to three business days after the exam date where illness stopped you sitting it, and as soon as it is apparent you will miss an assessment deadline. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    The Special Consideration Policy does not address telehealth. It requires the certificate to be completed in the form prescribed by the University, given by a qualified and registered health practitioner, legible and signed, and to state the impact of the condition on your ability to complete the subject.

  4. 04

    What the certificate must state

    The impact of the condition on your ability to complete the subject. The dates you were seen and the period you were affected.

  5. 05

    Rules that catch students out

    Charles Sturt prescribes its own certificate. Other practitioner documentation is only accepted when it carries the same information, including the impact statement. Certificates are accepted only from qualified and registered health practitioners, and the document has to be legible and signed.

CSU special consideration FAQs

Deadlines, portals and evidence rules at CSU, from its published policy.

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Does CSU accept online medical certificates?

The Special Consideration Policy does not address telehealth. It requires the certificate to be in the form prescribed by the University, given by a qualified and registered health practitioner, legible, signed, and to state the impact of the condition on your ability to complete the subject. Meeting those requirements matters more than the modality.

What is the CSU Student Medical Certificate?

It is the certificate Charles Sturt prescribes for special consideration. Your medical practitioner completes it and you submit it with the application. Other documentation from a health care provider is only accepted when it contains the same information, including the impact on your ability to complete the subject.

What is the CSU special consideration deadline?

For an exam you could not sit through illness, you have up to three business days after the exam date. For an assignment, lodge the application as soon as it becomes apparent that you will miss the submission deadline rather than waiting until afterwards.

Where do I apply for special consideration at Charles Sturt?

Through the special consideration application at apps.csu.edu.au/specialcons. You attach the completed Student Medical Certificate to the application. Keep the original document in case the University asks for it.

Can I use a normal medical certificate at CSU?

Only if it contains everything the Charles Sturt certificate asks for, including the impact of the condition on your ability to complete the subject. The policy says certificates must be completed in the form prescribed by the University, so the safest approach is to bring the University's form to the consultation.

From unwell to lodged at CSU

CSU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through apps.csu.edu.au/specialcons

    Up to three business days after the exam date where illness stopped you sitting it, and as soon as it is apparent you will miss an assessment deadline.

  3. 03

    Attach your evidence

    Student Medical Certificate completed by the doctor, plus the medical certificate.

  4. 04

    Keep the verification link

    CSU may contact the practice to confirm the consultation. The link on each document answers that.

Your CSU evidence, in plain English

What the certificate must state, and what gets it refused.

What your CSU form must state

The impact of the condition on your ability to complete the subject. The dates you were seen and the period you were affected. That it is completed in the form prescribed by the University, or contains the same information as the Charles Sturt Student Medical Certificate. The practitioner's registration details and signature, on a legible document.

What CSU refuses

Charles Sturt prescribes its own certificate. Other practitioner documentation is only accepted when it carries the same information, including the impact statement. Certificates are accepted only from qualified and registered health practitioners, and the document has to be legible and signed. A certificate that names a diagnosis but says nothing about the effect on your study does not meet the policy, because the impact statement is the part the assessor relies on.

One consultation, three CSU outcomes

Three outcomes, one application, the same evidence.

Special consideration

Special consideration covers illness or misadventure that affected an assessment item. You lodge it through the special consideration application at apps.csu.edu.au and attach the Student Medical Certificate.

Extension on an assignment

An extension moves the submission date on an assignment. Charles Sturt asks you to apply as soon as it becomes apparent that you will miss the deadline rather than after it passes.

Deferred exam

If illness stopped you sitting an exam, you can apply for a deferred exam up to three business days after the exam date. The Student Medical Certificate needs to cover the exam date itself.

Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Student Medical Certificate CSU asks for.

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Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at CSU? Find your university.

The same consult, with each university's own rules and deadline.