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Sick before an exam at CSU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the Student Medical Certificate CSU asks for.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Form and certificate included
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at CSU.

CSU special consideration

$65.00AUD / consultation

The evidence CSU asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • CSU's Student Medical Certificate, completed by the doctor
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things CSU checks. One call covers them.

What CSU looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link CSU can verify.

  5. 05

    Lodged on time

    Up to three business days after the exam date where illness stopped you sitting it, and as soon as it is apparent you will miss an assessment deadline. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why CSU students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence CSU can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at CSU? Start here.

Your next step at CSU, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell CSU now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    CSU needs its own form

    The doctor completes the Student Medical Certificate on the call. Have your assessment details ready.

  6. 06

    I'm looking for an exam exemption

    CSU handles it through special consideration.

From unwell to lodged at CSU

CSU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through Request for Special Consideration form in the Student Portal

    Up to three business days after the exam date where illness stopped you sitting it, and as soon as it is apparent you will miss an assessment deadline.

  3. 03

    Attach your evidence

    The Student Medical Certificate, from the doctor.

  4. 04

    Keep the verification link

    CSU may contact the practice to confirm the consultation. The link on each document answers that.

CSU special consideration form and deadline

The doctor issues CSU's Student Medical Certificate on the call. You lodge it with your application.

CSU policies checked 16 September 2026

Student resting in bed with tissues and a cup of tea beside him
Doctor form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Student Medical Certificate. The doctor completes it on the call.

  2. 02

    The deadline

    Up to three business days after the exam date where illness stopped you sitting it, and as soon as it is apparent you will miss an assessment deadline. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    The Special Consideration Policy does not address telehealth. It requires the certificate to be completed in the form prescribed by the University, given by a qualified and registered health practitioner, legible and signed, and to state the impact of the condition on your ability to complete the subject.

  4. 04

    What the certificate must state

    The impact of the condition on your ability to complete the subject. The dates you were seen and the period you were affected.

  5. 05

    Rules that catch students out

    Charles Sturt prescribes its own certificate. Other practitioner documentation is only accepted when it carries the same information, including the impact statement. Certificates are accepted only from qualified and registered health practitioners, and the document has to be legible and signed.

One consultation, three CSU outcomes

Three outcomes, one application, the same evidence.

Special consideration

Special consideration covers illness or misadventure that affected an assessment item. You lodge the Request for Special Consideration form in the Student Portal and attach the Student Medical Certificate.

Extension on an assignment

An extension moves the submission date on an assignment. Charles Sturt asks you to apply as soon as it becomes apparent that you will miss the deadline rather than after it passes.

Deferred exam

If illness stopped you sitting an exam, you can apply for a deferred exam up to three business days after the exam date. The Student Medical Certificate needs to cover the exam date itself.

CSU special consideration FAQs

Deadlines, portals and evidence rules at CSU, from its published policy. How special consideration works at every university

Start my consult · $65

Does CSU accept online medical certificates?

The Special Consideration Policy does not address telehealth. It requires the certificate to be in the form prescribed by the University, given by a qualified and registered health practitioner, legible, signed, and to state the impact of the condition on your ability to complete the subject. Meeting those requirements matters more than the modality.

What is the CSU Student Medical Certificate?

It is the certificate Charles Sturt prescribes for special consideration. Your medical practitioner completes it and you submit it with the application. Other documentation from a health care provider is only accepted when it contains the same information, including the impact on your ability to complete the subject.

What is the CSU special consideration deadline?

For an exam you could not sit through illness, you have up to three business days after the exam date. For an assignment, lodge the application as soon as it becomes apparent that you will miss the submission deadline rather than waiting until afterwards.

Where do I apply for special consideration at Charles Sturt?

Through the Request for Special Consideration form in the Student Portal. You attach the completed Student Medical Certificate to the application. Keep the original document in case the University asks for it.

Can I use a normal medical certificate at CSU?

Only if it contains everything the Charles Sturt certificate asks for, including the impact of the condition on your ability to complete the subject. The policy says certificates must be completed in the form prescribed by the University, so the safest approach is to bring the University's form to the consultation.

Unwell before a CSU assessment?

Sorted within the day. A real-time consult with a registered doctor, then the Student Medical Certificate CSU asks for.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at CSU? Find your university.

The same consult, with each university's own rules and deadline.

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