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Sick before an exam at SCU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate SCU asks you to upload.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format SCU requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at SCU.

SCU special consideration

$65.00AUD / consultation

The evidence SCU asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • The medical statement SCU asks you to upload, dated, signed and verifiable
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things SCU checks. One call covers them.

What SCU looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link SCU can verify.

  5. 05

    Lodged on time

    As early as possible and before the original due date, and for an exam or completed task no later than two working days after the due date or scheduled exam. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why SCU students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence SCU can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at SCU? Start here.

Your next step at SCU, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell SCU now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    I apply through a portal

    Upload the certificate through MyEnrolment (scu.t1cloud.com).

  6. 06

    I'm looking for an exam exemption

    SCU handles it through special consideration.

From unwell to lodged at SCU

SCU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through MyEnrolment (scu.t1cloud.com)

    As early as possible and before the original due date, and for an exam or completed task no later than two working days after the due date or scheduled exam.

  3. 03

    Attach your evidence

    The certificate after a real-time doctor call.

  4. 04

    Keep the verification link

    SCU may contact the practice to confirm the consultation. The link on each document answers that.

SCU special consideration: what to upload and the deadline

SCU takes the medical certificate on its own, uploaded with your application.

SCU policies checked 23 October 2026

Student resting in bed with tissues and a cup of tea beside him
Portal upload. Telehealth not mentioned. Verified online.
  1. 01

    Apply through

    Applications go through MyEnrolment (scu.t1cloud.com).

  2. 02

    The deadline

    As early as possible and before the original due date, and for an exam or completed task no later than two working days after the due date or scheduled exam. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Southern Cross's special consideration page does not mention telehealth or online medical certificates. It asks for a medical certificate from a relevant health practitioner showing the date you were examined and the dates you were impacted.

  4. 04

    What the certificate must state

    The date on which you were examined. A statement of the dates you were impacted.

  5. 05

    Rules that catch students out

    Southern Cross has no practitioner form. The certificate is the whole of the medical evidence, so the impact dates have to be on it. The University asks you not to submit images that could be considered graphic. A written certificate is the right document, not a photo of an injury.

One consultation, three SCU outcomes

Three outcomes, one application, the same evidence.

Special consideration

Special consideration covers circumstances beyond your control that affected an assessment task. You lodge a Special Consideration application form with the accompanying documents through MyEnrolment.

Extension before the due date

If you know you cannot meet a due date, apply as early as possible and before the original due date. Eligible tasks can go in up to 24 hours late without an application.

Missed exam

Where illness stopped you sitting an exam, the same special consideration application applies. The certificate has to show the date you were examined by the practitioner and the dates you were impacted, and those dates need to cover the exam.

After you lodge at SCU

When the decision arrives, and what a no means.

How long SCU takes

Southern Cross says you will normally be notified of the outcome within five working days.

If SCU says no

Without approved special consideration, a late submission penalty may apply to work handed in after the 24-hour window.

The special consideration page sets out no review route of its own. It points to the Student Advocacy Service, the feedback and complaints page and Rule 3.

SCU special consideration FAQs

Deadlines, portals and evidence rules at SCU, from its published policy. How special consideration works at every university

Start my consult · $65

Does SCU accept online medical certificates?

Southern Cross's special consideration page does not mention telehealth or online medical certificates. It asks for a medical certificate from a relevant health practitioner that shows the date you were examined and the dates you were impacted. Silence on modality is not acceptance, so those two dates need to be clear.

What is the SCU special consideration deadline?

For an extension, apply as early as possible and before the original due date. For an exam or a completed task, apply no later than two working days after the due date or scheduled exam. Applications go through MyEnrolment.

Where do I apply for special consideration at SCU?

Through MyEnrolment at scu.t1cloud.com. You submit a Special Consideration application form with the accompanying documents attached. Southern Cross does not publish a practitioner form, so a medical certificate is what you attach.

What does my medical certificate need to say for Southern Cross?

It needs the date on which you were examined and a statement of the dates you were impacted. Because there is no practitioner form, the certificate carries the whole of the medical evidence. Ask the doctor to name the assessment period you were affected by.

Can I apply for an SCU extension after the due date?

Eligible tasks can be submitted up to 24 hours after the due date without applying. For more time, apply through MyEnrolment before those 24 hours end. Where you can see the problem coming, apply before the original due date.

Unwell before an SCU assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate SCU asks you to upload.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

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The same consult, with each university's own rules and deadline.

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