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Sick before an exam at SCU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate SCU asks you to upload.

Start my SCU consult
Student at his desk reading over a highlighted textbook
Certificate delivered after the call, with a link SCU can verify.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format SCU requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at SCU.

SCU special consideration

AUD / consultation

  • A real-time call with an AHPRA-registered doctor
  • An online form, about two minutes
  • A preconsult call for your history and dates
  • Medical certificate, ready to upload to SCU
  • Verification link SCU can use to confirm it

A special consideration form is not guaranteed.

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SCU's rules, in plain English

SCU's rules don't mention telehealth. A certificate is judged on what it states and who issued it.

Student resting in bed with tissues and a cup of tea beside him
Portal upload. Telehealth not mentioned. Verified online.
  1. 01

    Apply through

    Applications go through MyEnrolment (scu.t1cloud.com).

  2. 02

    Deadline

    At least one day before the due date for an extension, and no later than two working days after the due date of the assessment task once it has passed. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    Southern Cross's special consideration page does not mention telehealth or online medical certificates. It asks for a medical certificate from a relevant health practitioner showing the date you were examined and the dates you were impacted.

  4. 04

    What the certificate must state

    The date on which you were examined. A statement of the dates you were impacted.

  5. 05

    Rules that catch students out

    Southern Cross has no practitioner form. The certificate is the whole of the medical evidence, so the impact dates have to be on it. The University asks you not to submit images that could be considered graphic. A written certificate is the right document, not a photo of an injury.

SCU special consideration FAQs

Deadlines, portals and evidence rules at SCU, from its published policy.

Start my SCU consult

Does SCU accept online medical certificates?

Southern Cross's special consideration page does not mention telehealth or online medical certificates. It asks for a medical certificate from a relevant health practitioner that shows the date you were examined and the dates you were impacted. Silence on modality is not acceptance, so those two dates need to be clear.

What is the SCU special consideration deadline?

If you are asking for an extension before the task is due, apply at least one day before the due date. If the due date has passed, apply no later than two working days after it. Applications go through MyEnrolment.

Where do I apply for special consideration at SCU?

Through MyEnrolment at scu.t1cloud.com. You submit a Special Consideration application form with the accompanying documents attached. Southern Cross does not publish a practitioner form, so a medical certificate is what you attach.

What does my medical certificate need to say for Southern Cross?

It needs the date on which you were examined and a statement of the dates you were impacted. Because there is no practitioner form, the certificate carries the whole of the medical evidence. Ask the doctor to name the assessment period you were affected by.

Can I apply for an SCU extension after the due date?

Yes, but it is then a special consideration application rather than an extension request, and you have two working days after the due date to lodge it. Applying at least one day before the due date is the cleaner route where you can see the problem coming.

From unwell to lodged at SCU

SCU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Apply through MyEnrolment (scu.t1cloud.com)

    At least one day before the due date for an extension, and no later than two working days after the due date of the assessment task once it has passed.

  3. 03

    Attach your evidence

    The certificate after a real-time doctor call.

  4. 04

    Keep the verification link

    SCU may contact the practice to confirm the consultation. The link on each document answers that.

Your SCU evidence, in plain English

What the certificate must state, and what gets it refused.

What your SCU certificate must state

The date on which you were examined. A statement of the dates you were impacted. That it comes from a relevant health practitioner, named and signed.

What SCU refuses

Southern Cross has no practitioner form. The certificate is the whole of the medical evidence, so the impact dates have to be on it. The University asks you not to submit images that could be considered graphic. A written certificate is the right document, not a photo of an injury. The examination date and the impact dates are separate fields in the University's requirements. A certificate that gives one but not the other is incomplete.

One consultation, three SCU outcomes

Three outcomes, one application, the same evidence.

Special consideration

Special consideration covers circumstances beyond your control that affected an assessment task. You lodge a Special Consideration application form with the accompanying documents through MyEnrolment.

Extension before the due date

If you know in advance that you cannot meet a due date, apply at least one day before it. That is a shorter route than a full application after the fact.

Missed exam

Where illness stopped you sitting an exam, the same special consideration application applies. The certificate has to show the date you were examined by the practitioner and the dates you were impacted, and those dates need to cover the exam.

Sorted within the day. A real-time consult with a registered doctor, then the certificate SCU asks you to upload.

Start my SCU consult
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at SCU? Find your university.

The same consult, with each university's own rules and deadline.