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Sick before an exam at CQU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate to attach to your CQU application.

Start my CQU consult
Student at his desk reading over a highlighted textbook
Certificate delivered after the call, with a link CQU can verify.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format CQU requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at CQU.

CQU special consideration

AUD / consultation

  • A real-time call with an AHPRA-registered doctor
  • An online form, about two minutes
  • A preconsult call for your history and dates
  • Medical certificate for your CQU application
  • Verification link CQU can use to confirm it

A special consideration form is not guaranteed.

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CQU's rules, in plain English

CQU's rules don't mention telehealth. A certificate is judged on what it states and who issued it.

Student resting in bed with tissues and a cup of tea beside him
Student form. Telehealth not mentioned. Verified online.
  1. 01

    Apply through

    CQU publishes how to apply on its own page, linked below.

  2. 02

    Deadline

    Within fourteen months of the date the unit was withdrawn, or of the census date for a unit that was not withdrawn. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    CQU's Consideration of Special Circumstances Policy and Procedure asks for a professional practitioner certificate or medical certificate from a registered health practitioner and does not address how the consultation took place. Modality is not a listed test; what the document states about your circumstances and their timing is.

  4. 04

    What the certificate must state

    That it comes from a registered health practitioner, with their name, registration and practice contact details. The dates you were seen and the period the condition affected you.

  5. 05

    Rules that catch students out

    Supporting documentation must be attached before the application can be assessed. An application lodged without evidence waits. The timing of the impact is the test, not just the illness. CQU is looking for circumstances whose full effect landed on or after the census date, or whose magnitude only became clear afterwards.

CQU special consideration FAQs

Deadlines, portals and evidence rules at CQU, from its published policy.

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Does CQU accept online medical certificates?

CQU's published procedure does not address telehealth or online certificates. It asks for a professional practitioner certificate or medical certificate from a registered health practitioner, and assesses what the document says about your circumstances and their timing.

What is the CQU special circumstances deadline?

Fourteen months. The window runs from the date you withdrew from the unit, or from the census date for the term in which the unit was, or was to be, undertaken if you did not withdraw.

How do I withdraw from a CQU unit without penalty?

Before the census date you can simply withdraw without academic or financial penalty. After it, you apply for consideration of special circumstances and show that your circumstances were beyond your control and made it impracticable to complete the unit.

What evidence does CQU need for special circumstances?

Independent documentation that shows both the circumstance and its timing. For medical grounds that is typically a certificate or report from a registered health practitioner giving the dates of treatment and explaining how the condition affected your capacity to study. Applications are not assessed until the evidence is attached.

Can I apply to CQU after I have already failed the unit?

Yes. The process is available whether you failed the unit or withdrew from it late, provided you apply within the fourteen month window and can show the circumstances made it impracticable to complete the unit's requirements.

From unwell to lodged at CQU

CQU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Lodge your application

    Within fourteen months of the date the unit was withdrawn, or of the census date for a unit that was not withdrawn.

  3. 03

    Attach your evidence

    The medical certificate after a real-time doctor call.

  4. 04

    Keep the verification link

    CQU may contact the practice to confirm the consultation. The link on each document answers that.

Your CQU evidence, in plain English

What the certificate must state, and what gets it refused.

What your CQU certificate must state

That it comes from a registered health practitioner, with their name, registration and practice contact details. The dates you were seen and the period the condition affected you. When the condition made its full impact, so CQU can see it fell on or after the census date. How the condition affected your capacity to study and complete the unit.

What CQU refuses

Supporting documentation must be attached before the application can be assessed. An application lodged without evidence waits. The timing of the impact is the test, not just the illness. CQU is looking for circumstances whose full effect landed on or after the census date, or whose magnitude only became clear afterwards. One application covers the academic and the financial side of the same unit, so the evidence needs to describe the whole period you were unable to continue. A certificate that only records a single day of illness rarely supports a fourteen month application. Ask the practitioner to describe the period and its effect on your study.

One consultation, one CQU outcomes

One outcomes, one application, the same evidence.

Special circumstances

This is CQU's process for circumstances beyond your control that made it impracticable to complete a unit. The circumstances must not have made their full impact until on or after the census date, or their magnitude must only have become apparent after it.

Sorted within the day. A real-time consult with a registered doctor, then the certificate CQU asks you to attach.

Start my CQU consult
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at CQU? Find your university.

The same consult, with each university's own rules and deadline.