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Sick before an exam at CQU? Get special consideration sorted.

A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate to attach to your CQU application.

Start my consult · $65

If the doctor signs off, issued the day you're seen

Student at his desk reading over a highlighted textbook
Real-time call. Medical statement. Verified online.
  • Real-time doctor consultation
  • AHPRA-registered doctors
  • Certificate in the format CQU requires
  • Verification link
  • Issued the day you're seen
  • All Australian institutions

One flat fee at CQU.

CQU special consideration

$65.00AUD / consultation

The evidence CQU asks a doctor for, from one real-time call. For an exam, an assignment or an extension.

  • The medical statement CQU asks for, dated, signed and verifiable
  • A medical support letter
  • A real-time call with an AHPRA-registered doctor
  • A two-minute form and a preconsult call, so the doctor's call is short
  • Issued the day you're seen, if the doctor signs off

Issued only if the doctor finds it clinically appropriate. If the doctor completes your consult and decides a certificate isn't appropriate, the fee still applies. We refund it only when we can't deliver the consultation.

Start my consult · $65

Five things CQU checks. One call covers them.

What CQU looks for in your evidence, and how the consult answers it.

Student at her desk on the phone to a doctor, laptop and tea beside her
Video or phone. AHPRA signed. Same-day consult.
  1. 01

    A video or phone consult

    Every Doccy consult is a real-time call with an AHPRA-registered doctor.

  2. 02

    That you couldn't sit or finish it

    The doctor records the assessment and the date it falls on.

  3. 03

    When you were seen, and for how long

    Dated the day of your call, covering the days the doctor confirms.

  4. 04

    Who signed it

    Registration and practice details printed, with a link CQU can verify.

  5. 05

    Lodged on time

    Within fourteen months of the date the unit was withdrawn, or of the census date for a unit that was not withdrawn. If the doctor signs off, the certificate is issued the day you're seen.

Start my consult · $65

Talk to a doctor today.

Why CQU students choose Doccy for special consideration.

Student wrapped up at home, holding a cup of tea
From bed, today. AHPRA signed. 24/7 access.
  1. 01

    Seen from bed, the same day

    No waiting room. A doctor calls you, and if they sign off, the certificate is issued the day you're seen.

  2. 02

    The history is taken before the doctor calls

    A two-minute form and a preconsult call collect your dates and symptoms, so the doctor's call is short.

  3. 03

    Evidence CQU can check

    Signed by an AHPRA-registered doctor, with a verification link on every certificate.

  4. 04

    One price, shown before you start

    One flat fee for the consult and everything it issues. Nothing added at checkout.

Too unwell for an exam or assignment at CQU? Start here.

Your next step at CQU, and what to tell the doctor.

  1. 01

    My exam is today or tomorrow

    See a doctor before it starts and tell them the exam date.

  2. 02

    I've already missed my exam

    Tell CQU now, then see a doctor today.

  3. 03

    I'm too unwell to finish an assignment

    Tell the doctor the due date and when you fell ill.

  4. 04

    I became unwell during the exam

    Tell the invigilator at the time, then see a doctor the same day.

  5. 05

    CQU has its own application form

    You complete it; the doctor's certificate goes with it.

  6. 06

    I'm looking for an exam exemption

    CQU handles it through consideration of special circumstances.

From unwell to lodged at CQU

CQU's process, in the order it happens.

  1. 01

    See a doctor while unwell

    A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.

  2. 02

    Lodge your application

    Within fourteen months of the date the unit was withdrawn, or of the census date for a unit that was not withdrawn.

  3. 03

    Attach your evidence

    The medical certificate after a real-time doctor call.

  4. 04

    Keep the verification link

    CQU may contact the practice to confirm the consultation. The link on each document answers that.

CQU special consideration form and deadline

You complete CQU's form. The doctor's certificate goes with it.

CQU policies checked 16 September 2026

Student resting in bed with tissues and a cup of tea beside him
Student form. Telehealth not mentioned. Verified online.
  1. 01

    The form

    Consideration of Special Circumstances application form. You complete your section and attach the certificate.

  2. 02

    The deadline

    Within fourteen months of the date the unit was withdrawn, or of the census date for a unit that was not withdrawn. See a doctor the day you are unwell, not after the deadline.

  3. 03

    Telehealth

    CQU's Consideration of Special Circumstances Policy and Procedure asks for a professional practitioner certificate or medical certificate from a registered health practitioner and does not address how the consultation took place. Modality is not a listed test; what the document states about your circumstances and their timing is.

  4. 04

    What the certificate must state

    That it comes from a registered health practitioner, with their name, registration and practice contact details. The dates you were seen and the period the condition affected you.

  5. 05

    Rules that catch students out

    Supporting documentation must be attached before the application can be assessed. An application lodged without evidence waits. The timing of the impact is the test, not just the illness. CQU is looking for circumstances whose full effect landed on or after the census date, or whose magnitude only became clear afterwards.

One consultation, one CQU outcomes

One outcomes, one application, the same evidence.

Special circumstances

This is CQU's process for circumstances beyond your control that made it impracticable to complete a unit. The circumstances must not have made their full impact until on or after the census date, or their magnitude must only have become apparent after it.

CQU special consideration FAQs

Deadlines, portals and evidence rules at CQU, from its published policy. How special consideration works at every university

Start my consult · $65

Does CQU accept online medical certificates?

CQU's published procedure does not address telehealth or online certificates. It asks for a professional practitioner certificate or medical certificate from a registered health practitioner, and assesses what the document says about your circumstances and their timing.

What is the CQU special circumstances deadline?

Fourteen months. The window runs from the date you withdrew from the unit, or from the census date for the term in which the unit was, or was to be, undertaken if you did not withdraw.

How do I withdraw from a CQU unit without penalty?

Before the census date you can simply withdraw without academic or financial penalty. After it, you apply for consideration of special circumstances and show that your circumstances were beyond your control and made it impracticable to complete the unit.

What evidence does CQU need for special circumstances?

Independent documentation that shows both the circumstance and its timing. For medical grounds that is typically a certificate or report from a registered health practitioner giving the dates of treatment and explaining how the condition affected your capacity to study. Applications are not assessed until the evidence is attached.

Can I apply to CQU after I have already failed the unit?

Yes. The process is available whether you failed the unit or withdrew from it late, provided you apply within the fourteen month window and can show the circumstances made it impracticable to complete the unit's requirements.

Unwell before a CQU assessment?

Sorted within the day. A real-time consult with a registered doctor, then the certificate CQU asks you to attach.

Start my consult · $65
Student smiling at his phone after a Doccy consult
Australian registered doctors. Real-time consultation. Verification link provided.

Not at CQU? Find your university.

The same consult, with each university's own rules and deadline.

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