UQ's evidence, from a doctor who actually assesses you.
UQ's medical certificate requirements do not mention telehealth or online certificates at all. They set out what the certificate must contain and who may issue it, so a telehealth certificate is judged on those requirements rather than on how the consultation happened.
Start a UQ consult opens on 19 September. We are finishing the doctor-completed forms for every university. Bookmark this page and come back then.
From 12.90 AUD, one-off. Issued on the day you are seen. Certificates carry a verification code.
UQ at a glance
Every certificate links to a verification page showing the consultation record.
What UQ asks for
UQ has no practitioner section. The certificate carries the doctor's opinion, so what it states is what decides the outcome.
What the same evidence is for
Students search for these by name. UQ treats them as one process with different outcomes.
An extension moves the due date of an assignment or take-home task. You apply through my.requests and attach a medical certificate covering the dates you were affected. Extensions are not available for in-semester exams, end-of-semester exams, deferred exams or supplementary exams, which go through the deferred exam process instead.
A deferred exam lets you sit the paper in the deferred and supplementary exam period when illness stopped you sitting it at the scheduled time. Apply through mySI-net and attach evidence that covers the exam date. The evidence must be verifiable, and UQ asks you to keep the original.
If you receive a grade of 3, or a non-graded N, in a course you deferred, you may be eligible for supplementary assessment. It is a separate step from the deferred exam application and is arranged with your faculty or school rather than through a new medical application.
When illness stops you continuing a course after the census date, you can apply to have the course removed and the fees reversed. This application asks for more than a standard certificate: the practitioner must explain the nature of the condition and how it affected your ability to complete the course.
Read the source
The pages students land on when they search this topic, as UQ publishes them. Read these before you apply: they are the rules your evidence is judged against.
UQ extension of assessment due date and deferred exam pageHow to apply at UQ
See a doctor while you are unwell, and note the dates you cannot study or sit the exam.
Ask for the certificate on practice letterhead with a provider number, the practitioner's contact details and the dates you were affected. Handwritten changes to the certificate will cost you the application.
For an assignment, log in to my.requests and apply for an extension within 24 hours of the due date and time.
For an exam, apply for a deferred exam through mySI-net no later than 5 calendar days after the original exam date.
Upload the certificate with the application and keep the original for at least six months in case UQ asks to verify it.
What your certificate carries
Every Doccy certificate links to a verification page. This is what UQ will see when it follows the QR code.
Consultation record
Multi-step telehealth process with voice pre-screening, doctor review, and ongoing patient communication.
The doctor reviews your details and the pre-screening notes, writes the impact statement in their own words, and can message you with questions before issuing.
UQ questions
Answers reflect UQ's published policy on 16 Sept 2026. UQ decides what it accepts.
Apply for a deferred exam through mySI-net and attach evidence covering the exam date. The application is due no later than 5 calendar days after the original exam. Late applications need separate approval, so lodge it as soon as you know you cannot sit.
UQ asks you to apply on or before the assessment due date and time. A request counts as on time if UQ receives it within 24 hours of that due date and time. Extensions are not available for exams of any kind.
UQ's published requirements do not mention telehealth or online certificates. They judge the document on its contents: letterhead, provider number, practitioner contact details, the dates affected and no handwritten amendments. A certificate that meets those requirements and can be verified is assessed like any other.
Use the my.requests portal, select the assessment item, state your reason and attach your evidence. Apply for each affected item separately, and continue working on the assignment while the request is assessed.
A registered medical doctor or specialist, a registered nurse or a registered pharmacist. Onshore students need an Australian practitioner. The practitioner must be independent, so a certificate from a near relative is not accepted.
Other Queensland universities
All universitiesVoice pre-screening, AHPRA-registered doctor review, and a certificate that states the dates and impact UQ asks for.
Start a UQ consult opens on 19 September. We are finishing the doctor-completed forms for every university. Bookmark this page and come back then.
Doccy is a telehealth service. Universities decide what evidence they accept. We issue what the doctor's assessment supports.
