James Cook University
A real-time consult with a registered Australian doctor. If the doctor signs off, you receive the medical certificate and the Medical or Mental Health Certificate JCU asks for, completed.
Start my JCU consult
$52.00AUD / consultation
A special consideration form is not guaranteed.
Start my JCU consultJCU accepts telehealth certificates only from a real-time consultation. Every special consideration consult is one.
JCU publishes how to apply on its own page, linked below.
No later than two University working days after a scheduled exam or timed assessment; a deferred examination application before the exam or no later than three University working days after it. See a doctor the day you are unwell, not after the deadline.
JCU states that supporting documentation for medical or psychological reasons must have resulted from a face to face or online consultation with a medical practitioner, and that medical certificates where there has been no consultation, such as one issued from a questionnaire the student submitted, will not be accepted.
The date on which the health practitioner examined you. The start and end of the condition, and where relevant that a pre-existing condition worsened.
Use the JCU Medical or Mental Health Certificate where you can. JCU says that if its certificate is not used, or is not completed correctly, you may be asked to go back to your practitioner for more information. A certificate issued without a consultation, for example from an online questionnaire, is refused outright. The consultation is what JCU is checking for.
Deadlines, portals and evidence rules at JCU, from its published policy.
Start my JCU consultYes, provided a consultation actually happened. JCU says documentation must result from a face to face or online consultation with a medical practitioner, and that certificates issued without a consultation, such as one based on a questionnaire you submitted, will not be accepted.
For an exam or a timed activity with compulsory attendance, no later than two University working days after the scheduled date. Deferring a formal examination has its own window: before the exam, or no later than three University working days after it.
Complete the application for deferring a formal examination and submit it with your supporting documentation before the exam, or within three University working days of it. A deferred exam is a separate application from special consideration.
JCU asks you to use its Medical or Mental Health Certificate. If it is not used, or not completed correctly, you may be asked to go back to your practitioner for further information, which costs you time against a two day deadline.
It needs the practitioner's name and signature on letterhead or with an official stamp, including contact details. JCU needs to be able to identify and contact the practitioner who examined you.
JCU's process, in the order it happens.
A real-time special consideration consult. Tell the doctor the exam or due date; the certificate covers those dates.
No later than two University working days after a scheduled exam or timed assessment; a deferred examination application before the exam or no later than three University working days after it.
Medical or Mental Health Certificate completed by the doctor, plus the medical certificate.
JCU may contact the practice to confirm the consultation. The link on each document answers that.
What the certificate must state, and what gets it refused.
The date on which the health practitioner examined you. The start and end of the condition, and where relevant that a pre-existing condition worsened. The practitioner's assessment of the activities you could not carry out, against the nine activity items on JCU's certificate. The practitioner's name and signature on letterhead or with an official stamp, including contact details.
Use the JCU Medical or Mental Health Certificate where you can. JCU says that if its certificate is not used, or is not completed correctly, you may be asked to go back to your practitioner for more information. A certificate issued without a consultation, for example from an online questionnaire, is refused outright. The consultation is what JCU is checking for. The stamp or the practice contact details matter: JCU needs to be able to identify and contact the practitioner. A deferred examination is a separate application from special consideration, with its own form and its own window.
Three outcomes, one application, the same evidence.
Special consideration covers assessment affected by illness or other extenuating circumstances. For an exam or a timed activity with compulsory attendance, the application is due no later than two University working days after the scheduled date.
Deferring a formal examination is its own application, lodged with the supporting documentation before the exam or no later than three University working days after it. Use this when illness stopped you sitting rather than affected how you sat.
An extension moves the due date on an assessment item you can still complete. It asks for the same evidence: a certificate from a real consultation showing the dates you could not work on the task.
Sorted within the day. A real-time consult with a registered doctor, then the certificate and the Medical or Mental Health Certificate JCU asks for.
Start my JCU consult
The same consult, with each university's own rules and deadline.
